Shyness Scale (SS)

Posted on February 9, 2020 / 75 Listing verified by admin as genuine
Listing Type : English Scale
Condition : Advance

Shyness Scale (SS)

Author of Tool:

McCroskey, J. C., & Richmond, V. P.

Primary use / Purpose:

The measure of shyness – actual communication behaviour of reduced talking


This Shyness Scale (SS) measure is also referred to as the McCroskey Shyness Scale. It was developed to obtain an individual’s self-report of their shy behaviour. Unlike many shyness scales that have been developed in the field of Psychology, this scale does not confound communication apprehension with shy behaviour. These are two very different constructs and adding items from both provide an uninterpretable score. Communication apprehension relates to fear and/or anxiety about communicating. Willingness to Communicate (WTC) relates to an orientation to initiate communication. Shyness relates to the actual communication behaviour of reduced talking.


This measure has generated high alpha reliability estimates (>.90) and has excellent face validity. Research has indicated that it also has high predictive validity-distinct from either communication apprehension or willingness to communicate measures.

Key references:

McCroskey, J. C., & Richmond, V. P. (1982). Communication apprehension and shyness: Conceptual and operational distinctions. Central States Speech Journal, 33, 458-468.


Shyness Scale SS and instructions

Weblink to the tool:

Digital Object Identifier (DOI):


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